Maximize Your Sales Online With These Ten Tips

These ten steps will help you to make more sales online. Use some or all of them, depending on the type of Web business you operate.

1. Increase your page rank in Google (SEO) Search Engine Optimization

To do this, it is important to know how to write clear, concise articles and page content that will draw fresh visitors. Write interesting, informative articles, and post them in the article submission sites. Include in the article a link back to your site. Hyperlinks are best, for when they click these, they will create incoming links. This will create back links. They will serve to help increase your sites visibility to search engines, and help improve your sites overall optimization.

Small Business SEO Checklist: The Do’s

1. Commit yourself to the process. SEO isn't a one-time event. Search engine algorithms change regularly, so the tactics that worked last year may not work this year. SEO requires a long-term outlook and commitment.

2. Be patient. SEO isn't about instant gratification. Results often take months to see, and this is especially true the smaller you are, and the newer you are to doing business online.

3. Ask a lot of questions when hiring an SEO company. It's your job to know what kind of tactics the company uses. Ask for specifics. Ask if there are any risks involved. Then get online yourself and do your own research—about the company, about the tactics they discussed, and so forth.

4. Become a student of SEO. If you're taking the do-it-yourself route, you'll have to become a student of SEO and learn as much as you can. Luckily for you, there are plenty of great Web resources (like Search Engine Land) and several terrific books you can read. Aaron Wall's SEO Book, Jennifer Laycock's Small Business Guide to Search Engine Marketing, and Search Engine Optimization: An Hour a Day by Jennifer Grappone and Gradiva Couzin are three I've read and recommend.

5. Have web analytics in place at the start. You should have clearly defined goals for your SEO efforts, and you'll need web analytics software in place so you can track what's working and what's not.

6. Build a great web site. I'm sure you want to show up on the first page of results. Ask yourself, "Is my site really one of the 10 best sites in the world on this topic?" Be honest. If it's not, make it better.

7. Include a site map page. Spiders can't index pages that can't be crawled. A site map will help spiders find all the important pages on your site, and help the spider understand your site's hierarchy. This is especially helpful if your site has a hard-to-crawl navigation menu. If your site is large, make several site map pages. Keep each one to less than 100 links. I tell clients 75 is the max to be safe.

8. Make SEO-friendly URLs. Use keywords in your URLs and file names, such as yourdomain.com/red-widgets.html. Don't overdo it, though. A file with 3+ hyphens tends to look spammy and users may be hesitant to click on it. Related bonus tip: Use hyphens in URLs and file names, not underscores. Hyphens are treated as a "space", while underscores are not.

9. Do keyword research at the start of the project. If you're on a tight budget, use the free versions of Keyword Discovery or WordTracker, both of which also have more powerful paid versions. Ignore the numbers these tools show; what's important is the relative volume of one keyword to another. Another good free tool is Google's AdWords Keyword Tool, which doesn't show exact numbers.

10. Open up a PPC account. Whether it's Google's AdWords or Yahoo's Search Marketing or something else, this is a great way to get actual search volume for your keywords. Yes, it costs money, but if you have the budget it's worth the investment. It's also the solution if you didn't like the "Be patient suggestion above and are looking for instant visibility.

11. Use a unique and relevant title and meta description on every page. The page title is the single most important on-page SEO factor. It's rare to rank highly for a primary term (2-3 words) without that term being part of the page title. The meta description tag won't help you rank, but it will often appear as the text snippet below your listing, so it should include the relevant keyword(s) and be written so as to encourage searchers to click on your listing. Related bonus tip: You can ignore the Keywords meta altogether if you'd like; it's close to inconsequential. If you use it, put misspellings in there, and any related keywords that don't appear on the page.

12. Write for users first. Google, Yahoo, etc., have pretty powerful bots crawling the web, but to my knowledge these bots have never bought anything online, signed up for a newsletter, or picked up the phone to call about your services. Humans do those things, so write your page copy with humans in mind. Yes, you need keywords in the text, but don't stuff each page like a Thanksgiving turkey. Keep it readable.

13. Create great, unique content. This is important for everyone, but it's a particular challenge for online retailers. If you're selling the same widget that 50 other retailers are selling, and everyone is using the boilerplate descriptions from the manufacturer, this is a great opportunity. Write your own product descriptions, using the keyword research you did earlier (see #9 above) to target actual words searchers use, and make product pages that blow the competition away. Plus, retailer or not, great content is a great way to get inbound links.

14. Use your keywords as anchor text when linking internally. Anchor text helps tells spiders what the linked-to page is about. Links that say "click here" do nothing for your search engine visibility.

15. Build links intelligently. Submit your site to quality, trusted directories such as Yahoo, DMOZ, Business.com, Aviva, and Best of the web. Seek links from authority sites in your industry. If local search matters to you (more on that coming up), seek links from trusted sites in your geographic area—the Chamber of Commerce, etc. Analyze the inbound links to your competitors to find links you can acquire, too.

16. Use press releases wisely. Developing a relationship with media covering your industry or your local region can be a great source of exposure, including getting links from trusted media web sites. Distributing releases online can be an effective link building tactic, and opens the door for exposure in news search sites. Related bonus tip: Only issue a release when you have something newsworthy to report. Don't waste journalists time.

17. Start a blog and participate with other related blogs. Search engines, Google especially, love blogs for the fresh content and highly-structured data. Beyond that, there's no better way to join the conversations that are already taking place about your industry and/or company. Reading and commenting on other blogs can also increase your exposure and help you acquire new links. Related bonus tip: Put your blog at yourdomain.com/blog so your main domain gets the benefit of any links to your blog posts. If that's not possible, use blog.yourdomain.com.

18. Use social media marketing wisely. If your small business has a visual element, join the appropriate communities on Flickr and post high-quality photos there. If you're a service-oriented business, use Yahoo Answers to position yourself as an expert in your industry. With any social media site you use, the first rule is don't spam! Be an active, contributing member of the site. The idea is to interact with potential customers, not annoy them.

19. Take advantage of local search opportunities. Online research for offline buying is a growing trend. Optimize your site to catch local traffic by showing your address and local phone number prominently. Write a detailed Directions/Location page using neighborhoods and landmarks in the page text. Submit your site to the free local listings services that the major search engines offer. Make sure your site is listed in local/social directories such as CitySearch, Yelp, Local.com, etc., and encourage customers to leave reviews of your business on these sites, too.

20. Take advantage of the tools the search engines give you. Sign up for Google's webmaster Central and Yahoo's Site Explorer to learn more about how the search engines see your site, including how many inbound links they're aware of.

21. Diversify your traffic sources. Google may bring you 70% of your traffic today, but what if the next big algorithm update hits you hard? What if your Google visibility goes away tomorrow? Newsletters and other subscriber-based content can help you hold on to traffic/customers no matter what the search engines do. In fact, many of the DOs on this list—creating great content, starting a blog, using social media and local search, etc.—will help you grow an audience of loyal prospects and customers that may help you survive the whims of search engines.

Your additions are welcome in the comments.

The SEO's Toolkit Part Two of Three: Tools

Welcome to part two of this three part series on SEO tools and resources. In the last article we discussed the variety of Firefox extensions used for SEO. In this article we'll discuss some of the free and affordable tools you can use to better your organic optimization efforts. By affordable I mean for virtually everybody so I'm going to set the bar at $100/yr or ownership. Admittedly, we use tools that cost more than this but many of those tools will be out of some people's price range.

Here are some of the key tools you need to use to help insure the successful optimization of your website.

Google Keyword Tool

Many of you are likely familiar with Google's keyword tool, but it needs to be noted. This is a great resource for researching keywords. As with all keyword tools, it has its limitations and most would agree that it seems to overestimate search volume but nonetheless it is probably the best of the keyword tools out there, especially at the price.

Keyword Discovery

No individual set of data is perfect and no stage of the SEO process is more important than keyword research and selection. Keyword Discovery is a great tool to compare with the Google keyword data. Where you find commonalities you know that 2 independent sets of data agree. With a free tríal that may itself work for many - it's certainly worth looking into.

Keyword Spy

While the paid version of this tool is more than the $100/yr. max I noted previously - the free version provides some great data. Simply enter a competitor URL and you'll find out some valuable data about the keywords they rank for both organically and in AdWords. This is great for competitor analysis as well as for finding keywords you might not have thought of.

Xenu Link Sleuth

A fantastic free tool that crawls websites, reporting back all the broken links. Over time, almost all sites get broken links. Running this tool periodically will help you find them so you can fix them.

Google Webmaster Tools

Arguably one of the most important of the SEO tools. Google Webmaster Tools allows webmasters (and SEO's of course) to see their website the way Google does. With this tool you'll get to see what your site is appearing for in the results, what pages on your site are linked to but don't exist, and a wide array of errors and statistics.

With this information you can repair a number of issues. If your site is appearing for phrases that you're not getting traffic from, you can review your titles and descriptions to see if you can improve your clickthrough rate. Xenu won't show you the links from other sites that are pointing to pages that don't exist - Google Webmaster Tools will. You'll also find good backlink information for your site as well as a lot more.

Page Prowler

Page Prowler is a backlink research tool that allows the user to collect large amounts of potential backlink information, sort that data by site strength, and then proceed to pursue those backlinks. The value of this tool is primarily in the time it saves. It has no function that could not be done manually, but it can compile data that would otherwise take a person hours or days to collect quickly and easily.

Full disclosure – Shawn (the developer) asked me to advise on the development of this link building tool and I'm also assisting in it's marketing. I was extremely impressed with Shawn's first version of PR Prowler which includes some great functions and information. I felt the need to note this, but I'll also note that we at Beanstalk use this tool regularly. I would not include it here if it didn't deserve to be and I'd include it here if I had nothing to do with it other than my using it.

Advanced Web Ranking

Advanced Web Ranking is probably the most affordable of the better rank checking software programs. It has a ton of great features including scheduling and auto-report generation. You can set the searches to take place slowly to reduce the impact on the search engines. I still recommend to run it in the evening to further minimize your impact during high-volume search periods.

Multiple Keyword Rack-Checking Tool

This is probably one of the most popular tools on the Beanstalk site. One of the pet peeves I always had with online rank checking tools was checking rankings one-at-a-time. This tool allows you to check your rankings on Google ten at a time. Apparently others agree as it's the most used tool of our set.

136 SEO Tools

While we've tried to include a solid set of very affordable tools in this article, you might find value in tools we don't use. The "136 SEO Tools" page is regularly updated and includes some very interesting (though not part of my daily arsenal) tools. Highly recommended to visit at least once. I have it in my bookmarks and check back every couple months to see what new tools have been added.

Written by Dave Davies

9 Hot Tips to Increase Site Conversions

"Site conversion" is a very dry and unexciting way of saying "how to get more profíts from the same amount of website traffic." Isn't that a more upbeat way of expressing it? Who doesn't want to get more profíts from the same number of visitors?

Increasing your conversion rate is a straightforward, even dramatic way of positively impacting your bottom line. It really cannot be emphasized too much that any improvement at all in your conversion rate means additional revenue that is total profít.

Remember this fact when you are told that the way to "make more money" is to invest in more traffic-generating schemes (and dreams, at times). Before you start spending more money to generate additional traffic, you need to do as much as you can with the traffic you are already getting. If you keep the horse ahead of the cart in your planning, you will have an efficient, stable, measurable conversion rate from which you can extrapolate x amount of additional profit from y amount of new-traffic generation.

The following tips are not in any particular order (except for Number 1), and can be modified and reordered to suit your particular situation. Take ownership of the change and improvement, and make sure everyone involved understands the importance of maximizing every revenue source, beginning with the existing ones!

1. Before you can repair or improve something, you have to have a good way of measuring where you are, what you're doing, where you're going, etc. You can sign up for a free Google Analytics account and use other low- and no-cost tools to develop your "analytics" and "metrics" - essentially fancy words that tell you how you're doing with numbers.


2. Create landing pages that are both keyword- and campaign-specific. Try separating any related pay-per-click keywords into smaller and tighter groups, and then create the landing pages for each of those new subgroups. Conversions will almost certainly be better if keywords, advertising approaches and landing pages are thematically related and tightly integrated.


3. Test different headlines and copy writing. This might be the most effective way of quickly showing improvements. Therefore, you need to write compelling copy or find someone else who can do it for you. There is plenty of free advice about this (much of it worth every penny you pay for it), but the importance of copywriting as it affects site conversions cannot possibly be overstated. This is key.


4. It is very important to test your pricing, as it really does make a huge difference in conversions. If your goal is to maximize customer value, then the highest converting price may not actually be the optimal one. In other words, if you raise your price by 50% and only see a 10% reduction in conversions, you will more than compensate for the drop. Going the other direction, if you lower the price 15% and this doubles or triples your ratio, your gain compensates for your price reduction. Test your prices, and test them in both directions.


5. Website load time has become an oft-overlooked item in this age of "broadband everywhere." Load time is critically important in reducing your "bounce rate" on landing pages. There are various online services that will measure your load speed (websiteoptimization.com), and when you know what it is, you can reduce it by compressing images, removing redundant items, optimizing your style sheets (CSS) and HTML code, and so on. The referenced website will also give you advice on other ways to improve your site's load speed.


6. Clearly identify the sales path(s) and discard any points of resistance, or bottlenecks. Even if you have just a single product, there may be a number of different "paths" that lead to a sale. Perhaps you have a landing page to acquire visitor contact data, which then takes them to a sales page, thence to an order page, and so on. Check your metrics and analytics carefully and you should start seeing patterns in how your visitors navigate your site. If you can see when, where and how visitors are leaving the site, you can delete unnecessary steps, enhance the sales copy or the "call to action," insert a few testimonials, emphasize your warranty or something else to capture that business. Do everything you can to keep the sales process simple and straightforward. The less confusing it is, the less resistance visitors will display.


7. Let your praises come from others' lips. Sometimes talking about oneself can sound egotistical, and it has been clearly proven that third-party testimonials boost conversions. In marketing it is called "social proof" when you bring in statements and assessments from others to buttress your message. If you add testimonials - short blurbs, highlighted quotes, letters - to your various landing pages, sales pages and even shopping cart pages, you will almost invariably notice an improvement in your conversion rate.


8. You need to understand the mind of your market, and your customer's experience with your website. Place an order on the site yourself as you step into the mind of a first-time visitor. Identify the hang-ups, inefficiencies and confusing or missing components that hinder your conversions. In concert with step #6 above, you want to identify why you are not converting, so that you can make the necessary improvements, whatever they may be, to improve your ratio.


9. Some people believe passionately in the power of media on landing, sales and order pages to raise conversions considerably. Others are not convinced, and there is not much hard data from controlled studies to consult. You should consider testing this idea yourself. You should try pages both with and without automatic play engaged. The idea is to lower buyer resistance, and if media helps, all the better. Music, motion graphics and video do add life and personality to your website, but there is a "sweet spot" (balancing point) and the fact remains that different age and cultural groups respond differently to the media. You need to make changes here in the context of your site's demographics. You wouldn't put rock music on your page of ladies' perfumes, probably - unless you have a 20-something demographic and it's a signature fragrance from U2 or some other chart-topping band.

Aren't most of these lists called the "top 10" this or that? You can count this tip as a bonus, then: Keep track of everything you do! Nothing "goes without saying" anymore, so you are hereby reminded that all your hard work can go for naught if you do not keep good records of what changes you are making, when, where, why and how. Chart your progress, review it regularly and don't be afraid to make continuing refinements as you move along your strategic path.

Finally, as a "super bonus tip" - use some kind of sales accelerator, "offer intensifier" or other method to move people faster through the sales process. It could be a special "one time" or "limited time" offer, a limited quantity offer or even a "special event" promotion. Research what's going on at other sites in your industry and others, and stay abreast of what seems to be working. Add your creativity to the mix, tailor things to your company's situation and you should start seeing increased conversion rates in short order.